One Up Solutions Northwest Blog

Running a business can feel like a constant battle against inefficiency. There are innumerable reasons an organization doesn’t meet productivity standards. Fortunately, however, technology provides powerful tools to identify and eliminate these problems. Here's how you can use technology to find and fix inefficiencies in your business.

Disruptions, from natural disasters to cyberattacks, can hit any business. A strong business continuity plan (BCP) is essential to protect your company, employees, and customers. It’s an investment that helps you handle the unexpected and get back on your feet quickly.

Here are the key dos and don'ts for building your plan.

Cyberscams can be incredibly well-crafted and dangerous, and a significant portion of this danger stems from the scammer's ability to effectively utilize the psychological triggers that we all possess to some degree. Modern security training tends to focus on what signs we all need to keep an eye out for—and for good reason—but it does little to explore why modern scams are as effective as they are.

Let’s fix that by taking a moment to examine the tricks the scammers play so you can be that much more prepared to stop them by understanding how they work.

With so many devices now connecting to the Internet, decreasing your business’ threat surface area is more important than ever. Your threat surface area consists of any device that connects to your organization’s IT infrastructure, and if you’re not careful or forget a couple of oddball wearables, you could be looking at a data breach. Today, we want to go over how you can prevent that from happening.

There’s a reason why we tend to focus on security, and that’s because it’s not a matter of if you experience a cyberattack, but when. It’s your responsibility to make sure that you’re ready to act in the right way when faced with these attacks. One of the best ways you can be prepared is by working with a managed service provider like us. Today, we have three ways we, as a managed service provider, can help you take the fight to cybersecurity threats.

You're in the middle of a crucial presentation, and suddenly, your screen freezes. Or perhaps your customer relationship management (CRM) system goes down during peak sales hours. Your first instinct might be to panic, to hit every button, or to call everyone you know. This month, we talk about how overreacting to your technology troubles can be just as bad as the troubles themselves. 

As a business owner, you wear many hats. You're the CEO, the head of sales, the marketing guru, and often, the de facto IT department. It's understandable that with so much to do, dealing with a sluggish computer or a temperamental software program gets pushed to the bottom of the to-do list. A laissez-faire attitude towards your technology can have serious consequences, however. Today, we’ll go through why being lazy with your IT causes more harm than good.

Technology is meant to be the wind in your business' sails, propelling you forward, simplifying tasks, and making operations smoother than a freshly paved highway, right? Sometimes, it is! Other times, it feels more like a mischievous gremlin has been let loose in the engine room, and certain seemingly small habits can escalate into full-blown operational nightmares.

Here at One Up Solutions Northwest, we've seen a pattern or two. Today, let's shine a spotlight on three common technology missteps that might be silently sabotaging your productivity or even worse, leaving your digital doors wide open.

Think of a good data backup system as insurance for your digital assets. You hope you never need it, but you'll be incredibly grateful it's there if something goes wrong. This month, we're going to explore the three key parts of any up-to-date data backup system and how we can use the newest technology to make backing up your data as smooth and easy as possible.

How often do you find yourself feeling the weight of your agenda putting pressure on you, stressing you out, and—counterproductively—distracting you from the task you’re currently working on? Believe it or not, one of the best ways to power through and stay on track is to step away and take a minute to get your stress back under control. 

While it’s the longest-running joke in the world of IT, the question “Have you tried turning it on and off again?” is still an important one to consider when things are going awry. There’s a good reason why it’s such well-known advice, too: turning your device off can help solve a significant amount of technical issues. Why is this the case, and what can you learn from it?

If you're like many small and medium-sized business owners, you're juggling countless online passwords… for email, banking, software, supplier portals, and more. It's overwhelming! This often leads to using simple or repeated passwords, which unfortunately opens the door to cyber threats like data breaches, a serious risk for any business. Thankfully, there's a straightforward solution: a password manager.

Small businesses today generate a lot of data. From customer details and sales records to inventory tracking and employee schedules, you need to be able to structure this data so that you can use it effectively. Keeping that data organized and accessible is important, but managing it effectively can often be a hassle. This is where smart database management comes in. When done right, it helps businesses run smoother and often save money.

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

The Android operating system periodically receives updates and patches detailed in online publications called Android Security Bulletins. In the March 2025 edition, Google announced that 43 malicious bugs had been resolved, two of which were zero-day vulnerabilities.

Let’s talk about how to implement these fixes and why this is a practice that should reach every aspect of your business’ IT.

Bring Your Own Device, or BYOD, is a common approach for businesses that want to take advantage of mobile technology to kickstart productivity. Instead of supplying each individual employee with company-owned devices, businesses allow employees to use their own devices for work-related purposes. While this is great on the budget, it’s only really effective (and safe) if the employee prioritizes security on their devices; otherwise, it’s a liability.

If your business owns more than one computer, you’ve got tech to track. Laptops, monitors, printers, routers, projectors, phones; it all adds up fast. If you’re not keeping an eye on it, you could end up with missing gear, surprise inefficiency, or worse, security problems. That’s why tracking your hardware isn’t just a nice-to-have. It’s a need-to-do.

Starting a small business is exciting, but keeping it running is the real challenge. Many businesses start with a great idea, a solid customer base, and high hopes, only to crash and burn because of avoidable mistakes. If you’re a small business owner or planning to become one, watch out for these three major pitfalls that can sink your business faster than you can say bankruptcy.

Hardware is far from the most fun topic for a business owner to learn more about, but that doesn’t diminish its importance. If you want to ensure your business stays ahead of the game, then you need to be strategic about your hardware implementation. Otherwise, you risk falling behind, put your business in danger, and—even worse—imperil your budget. Today, we want to help you get the most out of your hardware, long before you have to invest in anything new.

You open your email and you have a message claiming your bank account has been compromised. You click the link, log in, and, whoops, you just handed your credentials to a cybercriminal. You’ve been a victim of phishing, where scammers bait you with fake messages and reel you in like an unsuspecting fish. You don’t have to be their next catch. Here’s how to recognize and fight back against phishing attempts.