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One Up Solutions Northwest Blog

One Up Solutions Northwest has been serving the Oregon area since 2003, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Vulnerabilities Found Inside Azure-Linked Managed Database Service

Vulnerabilities Found Inside Azure-Linked Managed Database Service

It’s not unheard of for some threats to remain undiscovered for months or even years, as is the case with a particularly nasty one in the Microsoft Azure database system. This exploit, discovered by cloud security provider Wiz, is built into Cosmos DB, Microsoft Azure’s managed database service. Let’s take a look at the exploit and see what we can learn from it.

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Is Your Business Following These Essential Best Practices Right Now?

Is Your Business Following These Essential Best Practices Right Now?

Whenever your technology is involved in your business processes, it is important that you abide by best practices to see the most effective results. Let’s run through the most effective practices that you should reinforce in your operations.

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Enhancing the Customer Experience with the Right IT

Enhancing the Customer Experience with the Right IT

Whether you refer to them as clients or customers, the people who act as patrons to your business are essential to its success and survival. This means that you need to keep them as happy as possible. While there are many aspects of maintaining a high level of customer service, we wanted to take a bit of time to examine how deploying the right technology can assist your business in doing just that.

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Tip of the Week: Delete Temporary Files in Windows

Tip of the Week: Delete Temporary Files in Windows

We’ve all been in a place where the storage on our computer fills up a little too quickly for our liking. While you could delete or store unused files in the cloud, there is another method that you can use to quickly free up a little extra space that you might not have realized is there. If you can delete temporary files, you might find that you suddenly have a lot more storage space to play around with on your computer.

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What You Need to Do to Keep Your IT Projects from Failing

What You Need to Do to Keep Your IT Projects from Failing

The process of implementing new technology for your business can be a tiresome, frustrating, and confusing process. This is especially the case when you implement a new technology solution only to find that it was absolutely not worth the effort. Let’s take a look at some of the reasons why your IT project deployment might not go according to plan, as well as how you can make sure this does not happen for your company.

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What is the Konami Code?

What is the Konami Code?

If you’re familiar with the combination
Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start, chances are good that you grew up in the 80s. This is because this combination of buttons is the infamous Konami Code, a cheat code that video games (and others, including some websites and software) have continued to reference since it first appeared in 1986.

Let’s examine the Konami Code’s origins, as well as the various ways it has been used since.

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Technology Is Helping Create the “New Normal”

Technology Is Helping Create the “New Normal”

With productivity being a massively important metric for every business, situations like the ongoing COVID-19 pandemic create a lot of fear and uncertainty; especially with businesses having to find new ways to go about doing things so that they can keep revenue coming in. This week, we thought we’d take a minute to look into how businesses have made it this far and how each element of a business has had to react to the ongoing crisis. 

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Are Virtual Machines the Next Step for Your Business?

Are Virtual Machines the Next Step for Your Business?

Many companies have been in business for so long that they still utilize legacy applications for specific purposes within their computing infrastructure. There simply might not be a better option at the time, so they continue to rely on software that is, quite frankly, showing its age, including the server software that runs their business. Virtual machines offer these organizations the opportunity to still leverage these applications without the inherent risk that comes from using unsupported software.

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The Importance of Proper Disposal of Connected Devices

The Importance of Proper Disposal of Connected Devices

It is a well-known and unfortunate fact that technology does not last forever, and in today’s era of upgrades, no time has this been more true than in the modern day. Therefore, it makes sense for businesses to have a plan in place for when it does come time to replace older devices. This, of course, involves the proper disposal of connected devices, a practice that could very easily be done in a way that is both destructive to the environment and devastating for data privacy if done improperly. We’re here to make sure this doesn’t happen.

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Tip of the Week: How to Use Google Chrome to Improve Productivity

Tip of the Week: How to Use Google Chrome to Improve Productivity

Google Chrome is a very popular browser nowadays. In June of this year, for example, about 65 percent of the overall browser market share was attributed to Chrome. Seeing as so many people utilize Chrome, we thought it would be helpful to share a few tips that can help make Chrome even more productive for the user.

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SMBs Can Create Profits with VoIP

SMBs Can Create Profits with VoIP

Voice over Internet Protocol, or VoIP for short, is the new wave in terms of telecommunication, and while some small businesses have hopped on board and adopted this new technology, others are still reluctant to do so. Well, we are here to tell you that the cost savings are, in fact, real. You have no reason not to replace your existing communication infrastructure with a hosted VoIP solution.

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New Study Shows the True Potential for a Shorter Work Week

New Study Shows the True Potential for a Shorter Work Week

Have you ever wondered what would happen if we reduced the number of hours in the work week or shaved off an hour here or there during the workday? The discussion of a reduced or shorter work week is a common topic in productivity circles, but a new study performed by Iceland has created even more buzz with its astounding results.

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Training is Crucial to Establishing a Security Strategy

Training is Crucial to Establishing a Security Strategy

Cybersecurity is one of those components to an IT strategy that is absolutely critical; you cannot ignore it in today’s age of ransomware and other high-profile hacks. In order to make sure that you are prepared to handle anything that comes your way, you must periodically test your security practices and assess how well your team can prepare for attacks. The question remains as to how often you should do this.

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Vulnerability Leads to the Deletion of All Data on My Book NAS Devices

Vulnerability Leads to the Deletion of All Data on My Book NAS Devices

Nothing is more frustrating than going to log into your device and finding out that you either cannot access it or that files you thought were there have been wiped. Unfortunately, this is the situation that many users of a specific device have recently gone through. Thanks to an unpatched vulnerability, users of Western Digital’s My Book network-attached storage device are suffering from lost files and lost account access stemming from remote access.

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4 Outdated Office Conventions (and the Technology That Replaces Them)

4 Outdated Office Conventions (and the Technology That Replaces Them)

The office environment has changed a lot over the years with technology being the impetus for such change. In your years doing business, how much has changed? How much of that change was driven by technology? Many of the traditional conventions of conducting business have been changed for the better as a result of these technological developments; here are just a few of them.

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How We Protect You from Ransomware

ransomware-red

As you may know, software giant Kaseya was recently targeted by the REvil ransomware group.

Software vulnerability apparently allowed for a supply chain attack infecting some 60 MSPs and 1,500 customers.

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Zero-Day Vulnerability Causes Major Problems for IT Providers

Zero-Day Vulnerability Causes Major Problems for IT Providers

A new ransomware attack has surfaced, this time mostly targeting IT companies and their clients. The attack is specifically targeting the Kaseya platform. Kaseya is management software that many IT companies use to remotely manage and support technology. The attack in question attacked Kaseya’s supply chain through a vulnerability in its VSA software; this attack is notable because of how it targeted the supply chain, not only striking at the vendor’s clients—notably IT companies—but also their customers. Basically, this attack had a trickle-down effect that is causing widespread chaos for a massive number of businesses.

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Taking a Look at Some Cloud Complications

Taking a Look at Some Cloud Complications

When it comes to implementing new technology solutions, it’s easy to get distracted by all of the great possibilities and miss all of the challenges that it represents. The cloud in particular represents countless chances to improve operations and enhance efficiency, but the side of this is that there are many issues that could arise during the cloud migration process. Let’s consider some of these challenges and how we can help you get around them.

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If Your Google Drive Links Stop Working, It Might Be Due to an Update

If Your Google Drive Links Stop Working, It Might Be Due to an Update

While we cannot express how important it is to update your software and hardware in a timely manner, it is important to keep in mind that some of these updates aren’t going to be perfect. An upcoming update to Google Workspace serves as the perfect example, as the company has recently released an alert to inform users about an issue affecting Google Drive.

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4 Basic Technology Maintenance Practices for Small Businesses

4 Basic Technology Maintenance Practices for Small Businesses

If you are one of the many small businesses out there that does not have reliable technical support for the myriad of devices on your network, it might be difficult to imagine a world where your technology gets the maintenance it needs to thrive. Thankfully, you’re not alone. Here are some basic technology maintenance tips that anyone can implement, plus one at the end that we think small businesses, in particular, will benefit from!

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One Up Solutions Northwest
8060 SW Pfaffle street Suite 108
Tigard, Oregon 97223