One Up Solutions Northwest Blog

The concept of backups isn’t new. A lot of people have a spare key, and the idea of a spare tire is pretty universally known. While either example could easily make or break someone’s day, the stakes are exponentially higher when business data is involved.

This is why a comprehensive business continuity plan—including a disaster recovery strategy, complete with backup readiness—is essential.

We will be the first to admit it: we are obsessed with security.

In an era where cybercriminals are more sophisticated and persistent than ever, that obsession is a necessity. Modern security requires a fundamental shift in mindset: you cannot implicitly trust anyone. Not outside hackers, and—uncomfortable as it may be—not even the people inside your organization.

This trust-no-one approach is the foundation of Zero-Trust Security.

Of all the features and capabilities modern workplace software offers, it is very possible that the spreadsheet tool offers the most… with relatively few people realizing what they have access to within it. There are many very smart inclusions that can make life much easier for those who know what they’re doing.

For example, if your data is formatted correctly, it is easy enough to identify which day of the week a given date falls on.

Working in IT, our job is to worry so you don’t have to. The things keeping us up at night in 2026 are vastly different from the headaches of five or ten years ago. Thanks to the invisible power of AI-driven automation and mature cloud ecosystems, many of the manual, soul-crushing tasks that used to define IT support have essentially vanished.

The greatest vulnerability in your business’ network security actually has nothing to do at all with the systems in place. It’s actually your employees who will ultimately put your company at risk. Hackers rely on the fact that your team is busy, stressed, and trying to be helpful, and this helps hackers engineer moments where employees will click first and ask questions later, much to your business’ detriment.

Is your business still relying on a patchwork system of spreadsheets, sticky notes, and emails to manage all of its customer relationships? This type of manual work is not cheaper or more efficient; it only accumulates organizational debt that will eventually come due. Poor customer relationship management results in hundreds of hours of lost productivity throughout the year, directly translating into lost sales and profits for your business.

In the late 1990s, computer security was simple: you locked the door to the server room and hoped nobody guessed that the admin password was, well, “admin.”

Fast forward to today, and that is simply unrecognizable. Hoping for the best isn't just a poor strategy; it’s a liability. As you set your business goals for the coming year, it’s time to move past legacy mindsets. Modern protection requires more than just software; it requires a team that is trained, vigilant, and ready to act as your first line of defense.

Today’s business technology is like operating in the wild west. It’s expansive, fast-moving, and if you aren’t careful, it can gallop away from you before you even realize it’s gone. Between SaaS sprawl, underutilized hardware, and hidden maintenance fees, many companies are overspending by 20-to-30 percent on their entire technology stack. That’s a lot of money.

It’s time to saddle up and start earning some savings. Today, we wanted to give you a guide of sorts that can help you round up your expenses and bring your technology budget back under control.

As we stand on the threshold of a new year, it’s worth noting that the term "cybersecurity" didn't even enter the common lexicon until the late 1980s. Before that, we just called it "computer security"—mostly involving locking the server room door and hoping nobody guessed the password was "admin."

Fast forward to today, and the game has changed entirely. "Hoping for the best" is no longer a viable business plan. As you prep your resolutions, it’s time to hit the ground running with a cybersecurity posture that is as modern as the threats we face—a goal that will require training for your entire team.

There are a lot of different ways to manage your time for IT, the most common one being 70 percent of your time on maintenance and 30 percent on innovation and development. If you want your business to grow, you need to invert those numbers and do the exact opposite. There’s one simple way you can change up your approach, and it’s not nearly as complicated as you might think.

Did you know that, in physics, regardless of how much time, sweat, and energy you put into pushing a boulder, if it doesn’t move, the “work done” is seen as zero? The same is true in business… at the end of the day, your investment in your organization and its people is only worthwhile if you see results.

So, you need to ask yourself: how much work are your team members actually getting done? Are they moving the boulder, or are they just trying a lot but not actually making any progress? Let’s examine what often leads to this kind of stagnant struggle and how you can fix it.

Have you ever stopped to ask yourself if the person you’re talking to on the phone is an AI system or an actual, honest-to-goodness human? It’s expected that in 2026, you’ll be asking this question a lot more often—especially with the rise of agentic AI. This development takes the vulnerability that already exists in your human infrastructure and attempts to make it impossible to stop. Today, we’ll explore agentic AI, what it looks like, and what you can do to put a stop to it in the years to come.

We’re sure at some point you’ve used the idiom, “If it ain’t broke, don’t fix it,” particularly in regards to your IT. While it might feel responsible and safe to stick to this motto as much as possible, there will come a time when it becomes dangerous to hold fast to it. In fact, business technology professionals might even call this motto irresponsible. Here’s why.

While you’re busy shoring up your cybersecurity measures, it’s worth asking what you’re doing about physical security breaches. Considering the risk they pose to your employees, data, and equipment, you shouldn’t leave this issue unaddressed for your business. Any small business owner should strive for the peace of mind that physical security can bring about.

How many employees do you have who keep your company’s passwords on sticky notes stuck to their monitors? This simple, seemingly benign trick could be putting your business at risk. After all, if you can see the password on a sticky note, so too can others who happen to be wandering around the office—including potential threat actors.

Technology doesn’t last forever, so what would you do if your keyboard or computer monitor bit the dust tomorrow? Some might just throw the technology in the trash and not think twice about it, but that’s the exact opposite of what you should do. Instead, we urge you to go through the proper channels to properly dispose of your old electronics—if not for the environment’s sake, then for your business’.

If one fact has been proven true, it’s that remote and hybrid work are not temporary trends; they are future operating models that help businesses achieve greater flexibility and talent retention. Of particular interest is hybrid work, an approach that mixes the demands of in-office work with the benefits and flexibility of remote work. If you want to build hybrid work into your operational infrastructure, there can be no denying that your IT infrastructure has to be locked in—particularly if you want to stay productive, secure, and competitive.

Let’s review the benefits and risks of hybrid work as an operational model for your business.

It would seem that the people responsible for the recent heist at the Louvre, which netted over $101 million in jewelry, may have used a more complicated plan than strictly necessary. According to a French publication, the famous museum has a long history of cybersecurity mistakes and faux pas… many of which, given the museum’s fame, are truly shocking.

Let’s go over what we know about the Louvre’s protections over the years, and what they suggest about the current state of things. We’ll probably learn a thing or two by doing so.

An old fable says that a frog placed in a pot of boiling water will jump out immediately, but if the water is warmed to boiling with the frog already in it, the frog won’t notice until it is already too late. Many businesses today act like that frog, overlooking minor tech issues that signal a growing problem until the damage is done.

Let’s see if we can identify some of these issues to help keep you out of hot water.

What was the scariest Halloween costume you saw last week? Chances are we know something scarier—the cyberthreats that want to take your business down. Let’s go over some of the most common threats to your business’ future and what your business can do about them.