One Up Solutions Northwest Blog

One Up Solutions Northwest has been serving the Oregon area since 2003, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Your Businesses Can’t Neglect Physical Security (Here’s Why)

Your Businesses Can’t Neglect Physical Security (Here’s Why)

While you’re busy shoring up your cybersecurity measures, it’s worth asking what you’re doing about physical security breaches. Considering the risk they pose to your employees, data, and equipment, you shouldn’t leave this issue unaddressed for your business. Any small business owner should strive for the peace of mind that physical security can bring about.

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How to Ditch Sticky Note Passwords for Good

How to Ditch Sticky Note Passwords for Good

How many employees do you have who keep your company’s passwords on sticky notes stuck to their monitors? This simple, seemingly benign trick could be putting your business at risk. After all, if you can see the password on a sticky note, so too can others who happen to be wandering around the office—including potential threat actors.

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Recycling Your Old Technology Might Just Save You Money

Recycling Your Old Technology Might Just Save You Money

Technology doesn’t last forever, so what would you do if your keyboard or computer monitor bit the dust tomorrow? Some might just throw the technology in the trash and not think twice about it, but that’s the exact opposite of what you should do. Instead, we urge you to go through the proper channels to properly dispose of your old electronics—if not for the environment’s sake, then for your business’.

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The Benefits (and Risks) of Hybrid Work

The Benefits (and Risks) of Hybrid Work

If one fact has been proven true, it’s that remote and hybrid work are not temporary trends; they are future operating models that help businesses achieve greater flexibility and talent retention. Of particular interest is hybrid work, an approach that mixes the demands of in-office work with the benefits and flexibility of remote work. If you want to build hybrid work into your operational infrastructure, there can be no denying that your IT infrastructure has to be locked in—particularly if you want to stay productive, secure, and competitive.

Let’s review the benefits and risks of hybrid work as an operational model for your business.

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How to Get the Crown Jewels Stolen

How to Get the Crown Jewels Stolen

It would seem that the people responsible for the recent heist at the Louvre, which netted over $101 million in jewelry, may have used a more complicated plan than strictly necessary. According to a French publication, the famous museum has a long history of cybersecurity mistakes and faux pas… many of which, given the museum’s fame, are truly shocking.

Let’s go over what we know about the Louvre’s protections over the years, and what they suggest about the current state of things. We’ll probably learn a thing or two by doing so.

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Are You Ignoring "Warm" Cyberthreats Until It's Too Late?

Are You Ignoring "Warm" Cyberthreats Until It's Too Late?

An old fable says that a frog placed in a pot of boiling water will jump out immediately, but if the water is warmed to boiling with the frog already in it, the frog won’t notice until it is already too late. Many businesses today act like that frog, overlooking minor tech issues that signal a growing problem until the damage is done.

Let’s see if we can identify some of these issues to help keep you out of hot water.

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Cyberattacks Are Real-Life Ghost Stories

Cyberattacks Are Real-Life Ghost Stories

What was the scariest Halloween costume you saw last week? Chances are we know something scarier—the cyberthreats that want to take your business down. Let’s go over some of the most common threats to your business’ future and what your business can do about them.

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Tip of the Week: How to Make Your Remote Meetings More Impactful

Tip of the Week: How to Make Your Remote Meetings More Impactful

We’ve seen firsthand how the shift to remote work has revolutionized business operations. However, one area still causes friction for many business owners: the virtual meeting. A poorly executed remote meeting isn't just a time-waster; it can drain productivity and disengage your team, damaging your company culture. Today, we outline a few tips that show that with the right strategy and tools, your remote meetings can be even more effective and engaging than their in-person counterparts.

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3 Tips to Use AI More Effectively

3 Tips to Use AI More Effectively

Now that AI has entered the mainstream, more businesses are implementing these tools into their daily operations. Tasks like drafting emails, brainstorming for a new project, or debugging code have all been made easier. Here’s the secret to making the most out of AI: you get out what you put in. What do we mean by this? Let’s find out.

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Are You Ready for the Things That Go Bump in the Night?

Are You Ready for the Things That Go Bump in the Night?

Happy Halloween! Tonight, ghosties and goblins will roam from door to door, collecting candies along the way. This is to be expected. Less expected are the cyberthreats and attacks that darken the doors of modern businesses of all shapes and sizes.

Let’s talk about the things you need to do to keep your business safe, inside and out, every night of the year.

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These 3 Issues Tank Most IT Audits

These 3 Issues Tank Most IT Audits

What goes through your head when you hear the words “IT audit?” Are you worried about your business’ deepest and most shameful technology secrets being exposed, or are you excited about the opportunity to resolve issues that you might not even know exist? We hope you have the latter mentality, as it’s the appropriate one—especially if you want to build a business that stands the test of time.

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Want Your Team to Be More Efficient? Ask Yourself This One Question

Want Your Team to Be More Efficient? Ask Yourself This One Question

Business is already complicated enough without having to remember all of your passwords. Unfortunately, logins and sign-ons are a necessary part of operations, and without them, work isn’t going to get anywhere. All that said, there is a solution to the problem of having too many accounts with too many unique credentials, and it all starts by asking a simple question.

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Tip of the Week: Make the Most of Your Windows Clipboard

Tip of the Week: Make the Most of Your Windows Clipboard

The cut, copy, and paste commands are some of the most frequently used keyboard shortcuts in the modern office, but do you actually understand how they work? They make use of the clipboard, but not many people know what the clipboard is or how it functions. Today, we want to demystify the clipboard and break down how you can make better use of it on your Windows device.

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A Firewall Will Do Nothing to Stop a Crowbar

A Firewall Will Do Nothing to Stop a Crowbar

Let’s say that a small business, maybe even one of your neighbors, just poured thousands of dollars into the latest and greatest security software and firewall system. You’re impressed… until a disgruntled employee walks in one night, nothing to stop them, and takes a hammer to the server they have behind an unlocked door.

Suddenly, there’s one less small business, and there was nothing that expensive security software could do about it.

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Why MFA is the Most Important Security Step You'll Take This Year

Why MFA is the Most Important Security Step You'll Take This Year

While still critical to get right, passwords aren’t nearly as secure as you would expect them to be. They can be guessed (especially if proper password practices haven’t been followed), stolen in data breaches, or phished from a well-meaning—albeit shortsighted—employee.

Passwords are basically the lock built into the front door of a building. They’re enough to keep out honest people, but what about the people who are willing to go to the deep web and 3D print the master key to the type of lock you use?

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There’s Nothing Worse Than A Reactive IT Strategy

There’s Nothing Worse Than A Reactive IT Strategy

Your business’ relationship with IT has a direct correlation to how well it operates. If your technology fails, your business suffers productivity losses, as well as financial ones due to decreased reliability in the eyes of customers and clients. One of the best ways to ensure you’re following through on the promises you make to your customers is to implement a proactive IT strategy to replace the reactive approaches seen in the past.

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Roll Out the Red Carpet While Keeping Your Customers’ Data Secure

Roll Out the Red Carpet While Keeping Your Customers’ Data Secure

It's a familiar challenge for businesses: how do you build customer loyalty and a strong user experience while also making sure that their data is protected? Sustainable success depends on mastering this delicate balance. Instead of choosing one over the other, the goal is to optimize data protection without hindering your ability to engage customers and drive growth.

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Tip of the Week: Control Your Mouse with Your Keyboard (Really)

Tip of the Week: Control Your Mouse with Your Keyboard (Really)

Have you ever heard of mouse keys? It’s an accessibility feature of Windows 11 that lets you control your mouse cursor using the keyboard. It’s helpful for when your mouse stops working, or if the batteries die and you don’t have another you can use. Here’s how you can make the most of mouse keys for your Windows 11 PC.

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How to Ensure Your IT Yields an ROI

How to Ensure Your IT Yields an ROI

How often do you find yourself thinking about how new technology will impact your business’ bottom line? Chances are, you have considered implementing a new piece of technology or two, but you might get stuck on whether or not it will actually be worth the investment. This is where you consider the return on investment that technology will provide, or ROI. Here’s how you can make sure your technology is providing results and what you can do if it doesn’t get the results you’re looking for.

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Opinion: AI Shouldn’t Replace Human Customer Support. Here’s Why

Opinion: AI Shouldn’t Replace Human Customer Support. Here’s Why

AI has revolutionized the way businesses operate, streamlining various tasks and changing how knowledge-based businesses function in record time. One of the ways that businesses are using AI is customer support, but how effective is it really? Is there any merit to maintaining the human element of your customer service, or said in a different way, what can human customer support offer that AI cannot?

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One Up Solutions Northwest is proud to announce the launch of our new website at www.1upnw.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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One Up Solutions Northwest
8060 SW Pfaffle street Suite 108
Tigard, Oregon 97223