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Fleet Concepts Trusts Portland IT Company One Up Solutions Northwest

Founded by Dave Chapman in 1996, One Up Solutions Northwest is an innovation-oriented IT firm that is dedicated to advanced problem solving as a means to providing service to their clients. They are focused on anticipating problems and design their workflow around prevention, fast response, and engineering long-term fixes.

transportation It services

As a cloud computing and communications leader in the greater Portland Oregon metropolitan area, One Up Solutions has collaborated closely with numerous companies- of which many are major influencers in their own industries.

One Up Solution’s ideal client is progressive, forward thinking, a firm with between 10 to 250 users that is interested in exploring possibilities when it comes to maximizing ROI for their IT infrastructure. One Up Solutions wants to develop robust trust-based relationships with their clients so that they can respond to their needs as well as act preemptively before the client’s system experiences unwanted issues.

One Up Solutions takes great pride in the fact that their first clients, gained over a decade ago are still happily partnered with them. Relationships like this make for amazing customer service and can only improve with time.

A Case Study in Partnership

Fleet Concepts is a major third party transportation provider with services in trucking, rail travel, and other distribution services. They operate a network of warehouses capable of servicing the entire west coast of the United States. They are a major transport provider of standard, refrigerated, high cube curtain vehicles, refrigerated rail transport and warehousing.

Not surprisingly, a company such as this with very demanding data storage, transfer and communications needs has got to contract with an IT firm that is extremely flexible, responsive, and well ahead of the curve in their industry.

Early on, Fleet Concepts contracted with an IT firm that was unable to meet the needs of the transportation broker. They contacted Dave Chapman just over fifteen years ago and began a business relationship that has lasted to this day.

One Up Solutions Northwest is responsible for Fleet Concept’s network administration, purchase all of the company’s computers and IT goods, and performs maintenance on the entire information tech infrastructure- which is considerable.

An Exercise in Savings

Fleet Concepts owned a large multi-function printer which came with a service contract from a copier sales and distribution company, a contract which cost them $716 a month- well above standard.

“I was stuck in a contract that was hard to get out of.” – CEO of Fleet Concepts

One Up Solutions was able to supply Fleet Concepts with a brand new up to date printer that met all of the company’s needs. One Up effected a four-hour support call response time and saved Fleet Concepts more than $28K over a period of 5 years.

This exchange has become a well known anecdote about One Up’s commitment to truly serving the growth and development needs of its clients, and it served as a tipping point for Fleet Concepts head Darryl {surname}, proving that to him that One Up really had the best interests of his organization in mind.

“Dave was instrumental in crunching the numbers, calling my attention to the savings that I could achieve with the new system.”- CEO of Fleet Concepts

Darryl says one of the things he appreciates most about One Up Solutions Northwest is the total lack of unexpected fees and zero tricky terms that can lead to even more hidden costs.

“One Up is terrific at helping business owners look at new possible configurations of their computer systems and in the acquisition of the correct equipment for the new network. Then they come in, administer the network and take care of everything just wonderfully.” – CEO of Fleet Concepts

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8060 SW Pfaffle Street,
Suite 102 Tigard, OR 97223

(503) 278_-5011

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